The AI receptionist money back guarantee is the "First 10 Leads On Us" promise: if Ava doesn't capture your first 10 leads within 30 days, you get your money back. That's the whole deal — no hoops, no fine print.
It exists for one reason: to take the risk off your shoulders and put it on ours. You shouldn't have to gamble to find out whether an AI can actually answer your phones.
Sign up, get Ava live (usually inside 24 hours), and let her answer your calls for 30 days. If she hasn't captured 10 qualified leads in that window — name, phone, address, and the door issue on real callers — you ask for your money back and you get it.
You're already covered on the front end too: your first month is only $97, then it's $297/month flat. So the money on the line during the guarantee period is small, and the guarantee backs even that.
A lead is a real caller Ava captured for you: someone with a garage door problem whose name, callback number, address, and issue landed in your SMS and email summaries. Broken springs, off-track doors, opener installs, trapped-car calls, routine tune-ups — those all count.
What doesn't count is padding. Robocalls and spam get screened out, so the 10 leads are 10 actual chances at booked work, not junk that inflates the number.
Ten captured leads in a month is a low bar for a shop that misses calls — which is most shops. Crews are on jobs, the owner is under a door, and the line rings out. Those are the exact calls Ava catches.
Do the quick math on your own shop:
The guarantee isn't a marketing gimmick — it's a floor. Ten leads or your money back. If Ava can't clear that, you shouldn't be paying.
Track the leads in your summaries and call log across the first 30 days. If the count falls short, reach out and request the refund — that's it. For more on the numbers behind this, see how the flat-fee AI receptionist pays off and why one booked job a month covers the cost.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.